Privacy Policy
Learn how we collect, use and protect your personal data.
1. Data Controller
Vetouro - Veterinary Center of Sertã is responsible for processing personal data collected through this website and our veterinary services.
2. Personal Data Collected
We may collect the following personal data:
- Full name
- Email address
- Phone number
- Address
- Information about your pets
3. Purpose of Processing
Your personal data is used for:
- Provision of veterinary services
- Scheduling appointments and treatments
- Communication about your animals' health status
- Sending vaccination and deworming reminders
- Responding to contact and information requests
4. Legal Basis
The processing of your personal data is based on the consent you provide, the execution of veterinary service contracts and compliance with legal obligations.
5. Data Retention
Your personal data is retained for the period necessary to provide the requested services and for the period required by law for clinical records.
6. Data Subject Rights
You have the right to:
- Access your personal data
- Rectify incorrect data
- Request data deletion
- Object to processing
- Request data portability
- File a complaint with the CNPD
7. Contact
To exercise your rights or clarify any questions about the processing of your personal data, contact us via email centrovet.serta@gmail.com.
Last updated: April 2026